5 Important Questions to Ask Before Hiring Commercial Cleaning Services in Singapore
Maintaining an optimal workplace requires assistance from commercial cleaning professionals. However, when choosing the best services for your company, you need to be particular in your search. Hence, start asking critical questions before partnering with a commercial cleaning firm to get the information you need.
If you’re not sure how to go about it, here are some basic questions that can lead you towards the right company.
How long has the company been operating?
This question is perhaps one of the most crucial questions when researching potential commercial cleaning companies.
As a business owner, you would want only the best services for your property. That's why it's essential to find a firm with a wide range of experience under its belt. The more established the company, the more likely they satisfy your needs.
However, this does not mean that the newer firms cannot deliver high-quality services. Choosing a cleaning company that has been in the industry for at least five years is just a safer option to ensure excellent service.
In addition, they probably have sufficient information and reviews online because of their years of experience. As a result, you can make better decisions based on their work record and client relationships.
What type of office facilities do they specialise in?
Since offices are structured differently, you need to find commercial cleaners who have had experience catering to spaces similar to yours.
While many firms offer comprehensive services, some don't excel in commercial cleaning. That's why identifying their specialisation is key to ensuring that you're getting the best services possible.
Unless otherwise stated, one way to determine a firm’s specialisation is to go through their website and check their list of clients. If you find that they’ve worked with notable commercial companies, then their commercial services can be trusted. Alternatively, you can read online reviews and see what their former clients say about them.
Are they committed to health and safety?
Whether you're running a school, church, office building, or retail store, you need to focus on creating a suitable environment as you open your doors once more. Health and safety should be the top priority of professional cleaning services.
If you’re running a property with a lot of foot traffic, the risk of getting contaminated with COVID-19 and other viruses is significantly higher. For this reason, selecting a commercial cleaning firm committed to health and safety is a must.
A committed firm should offer effective disinfection services and use only eco-friendly cleaning materials. Moreover, it should implement preventive measures when performing its tasks to prevent contamination and unnecessary accidents. That said, a reliable firm should be familiar with the different cleaning options available to keep a space clean and germ-free.
Do they have insurance?
Commercial spaces typically contain office equipment like furniture, computers, and other gadgets for daily operations. If some machinery gets damaged during the cleaning process, it can disrupt the workflow and productivity of your employees and entail cost implications.
Of course, you’d want to avoid this as much as possible by hiring experienced professionals. But sometimes, unfortunate accidents are inevitable. So, to protect yourself and your property from liability, you need to find firms with the following insurances:
- General liability insurance
- Worker’s compensation insurance
Are they transparent in terms of the pricing?
Transparency is important to gauge the trustworthiness of the company, especially in terms of pricing. Pricing is often determined by the company's scope of work and reputation, as well as the size of the commercial space. As such, before signing any contract, make sure to get a detailed cost estimate to avoid any hidden costs.
Choosing a firm to help you meet your objectives can be quite challenging. But with these questions as your guide, you can make the right decision and find long-term partnerships with trusted commercial cleaning firms.
